Frequently Asked Questions
Booking, safety, driving, and the franchise programme — the answers we give most often, all in one place.
Once the app is live, you'll open okaycab, drop a pin for pickup and drop, choose a ride category, and confirm — the fare is shown before you book, not after.
Fares are based on distance, estimated time, and demand at the time of booking. The estimate you see before confirming is the fare you're expected to pay, unless the actual route changes.
We're building in support for cash and common digital payment methods through our payment partner. okaycab itself never stores your card or UPI credentials.
Yes, you can cancel before the driver arrives. A small cancellation fee may apply once a driver has already been assigned and is on the way to you.
Every driver goes through a background check and document verification — licence, registration, and permits — before they're badge-verified to accept rides.
The in-app SOS button connects you to support and your chosen emergency contact instantly. Your live location and route are also shareable with anyone in one tap.
Yes. You'll be able to share your live trip — driver details, route, and ETA — with a family member or friend directly from the app.
Register your interest by calling +91 99399 81322 or writing to contact@okaycab.in. We're onboarding drivers around Araria first, ahead of the driver app's launch.
A valid driving licence, vehicle registration, and any permits required for your vehicle category — full detail is in our Driver Agreement.
Earnings settle on a regular daily cycle, visible in the driver app, with the commission for each ride shown upfront before you accept it.
Yes — our franchise programme lets local partners run okaycab operations in their own town under the okaycab brand and tech.
Yes — that's exactly the plan. We're expanding city by city across India, starting with our early cities and scaling fast as our driver network grows.
In-app advertising placements are being built alongside the main app. Reach out at contact@okaycab.in to register early interest.
We haven't fixed a public date yet — we're finishing the app and onboarding verified drivers first. Follow the download section for updates.
Email contact@okaycab.in or call +91 99399 81322 and we'll make sure you hear the moment booking opens in your area.